Training

Comprehensive ICPMS Service and User Training

In today's ICPMS landscape, instruments are frequently perceived as black boxes, with operational intricacies largely concealed from the user. The process of generating results is rarely questioned—when a quality control (QC) check fails, the prevailing practice is to rerun the analysis. If repeated attempts do not resolve the issue, the next step is typically to contact service support. This approach often limits users' understanding of the instrument and its output.

Ionflight's Training Approach

At Ionflight, our training philosophy is to move beyond simply teaching users to operate the instrument at a surface level. We do not believe in training users to be mere "button pushers." Instead, our courses are specifically tailored to match the abilities and needs of each individual user. The objective is to provide participants with comprehensive, end-to-end knowledge of both the external and internal workings of their ICPMS instrument.

Key Features of the Training Program

• Customized Learning: The training is designed to suit the user's skill level, ensuring that each participant gains relevant and practical knowledge for their environment.
• Operational Insight: Users develop a clear understanding of how numerical results are generated by the ICPMS and the factors that influence these outcomes.
• Troubleshooting Skills: Training emphasizes troubleshooting QC failures, equipping users with practical solutions and the ability to resolve issues independently.
• Hardware Awareness: Participants learn how to troubleshoot and communicate hardware failures, which leads to more effective problem-solving and reduced instrument downtime.

Training Details

Ionflight offers two-day training sessions conducted at the customer's location, focusing on real-world applications and hands-on learning with the user's own ICPMS instrument. The overarching goal is not just to teach users how to operate an ICPMS, but to empower them to understand and utilize their specific instrument to its fullest potential.

For more information or to schedule a training session, please contact Ionflight.